Front status (CALLING and ANSWERED) LED's on VOIP Call Station Flashing
If the front LED's are continuously flashing on a VOIP-500/600 it means the device cannot register to a SIP server, firmware upgrade is in progress OR the device is in a constant reboot cycle due to not being able to obtain a DHCP IP address.
(VOIP-600 and VOIP-500 Pictured below)
VOIP-600 - Flashing LED's VOIP-500 - Flashing LED's
The two reasons why these LED's will flash are:
- The VOIP device is in a constant reboot cycle due to not being able to obtain a DHCP IP Address
- The VOIP device cannot register with a SIP server
To validate SIP registration issue:
You can validate this by navigating to the Network tab and viewing the SIP Settings and seeing the following status screen:
- Confirm DHCP is serving IP addresses, confirm if MAC filtering is enabled somewhere or default the VOIP device and assign a static IP address.
- Validate SIP Server settings and attempt to re-register the device.
At any time you have continued issues, feel free to email us at email@example.com
or call us at 773-539-1100 and select Technical Support.