VOIP-500 and VOIP-600 Series all stations play recorded message for remote side to early.
The voice message will always start playing when the VOIP-500 series devices receive the 200 ok SIP packet, that signifies the call has been accepted. IF there is hold music or different phone system hand-offs, this may be early. The resolution available on the Voice messages played to Remote Side page, is to configure the message to repeat until a stop event occurs, and the include instructions for the stop even in the recording.
You would mark Yes for Loop voice message until message stop event occurs, and typically set the stop event for a single * as the most common.
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